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A2Z Healthcare uses the Scaled Agile framework (SAFe).
In the last Program Increment (PI) one of the objectives was to enable employees to choose their own insurance plan from a selection, rather than have this assigned to them by an administrator.
Business value was assigned as being seven (7). At the PI System demo the feature worked perfectly, but when it went into production the feature failed, due, as it turned out, to a difference in configuration between pre-prod and prod. As a result the business owner rescinded seven value points from the PI performance results.
This action has caused a lot of debate on whether it was valid or not.
Select the answer from below that is most accurate.